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Reviews

11.03.2022
Review:
I want to thank this company for the flawless service from the beginning to the end of the process. You guys are so good! In particular, I single out the manager Mikhail. My choice between several companies depended on him.
The delivery was from Kazan to Australia. Everything went fantastically. Complete instructions for each step before sending. The courier arrived on time. No worries. Completed on time, as promised 6-7 days. Hand-to-hand. I don't even know what to wish you guys, just prosperity. You're perfect. I will use your services in the future. I recommend you to everyone!
11.03.2022
What was sent:
The original diplomas
Review:
The original diplomas were safely delivered at the speed of light from Moscow to Quito (Ecuador). The prices turned out to be among the most attractive, the estimated delivery time was 9-12 days, but it was delivered in 5!
11.03.2022
What was sent:
Documents
Review:
THE COMPANY'S SERVICE IS AT THE HIGHEST LEVEL!
I had to urgently send the originals of notarized documents from Moscow to Lyon (France), in a single copy (8 A4 sheets).
This was the first time I encountered a shipment abroad. Since the priority was: "safe and sound and on time", then first of all I was looking for a RELIABLE company. Compared the level of service, customer reviews and prices of many companies. I'm not very trusting, but TSM won against the background of others. The first point was in the team of young, energetic employees presented on the site. Inspired by their mission: "Saving customers' time, due to the best international express delivery service", focused on the interests of people. After studying all this, I left a request on the TSM website in the middle of night. In the morning, at 9 o'clock, Vladislav, a courier service employee, called, asked what I was sending and consulted on the cost and urgency. The option of 1-3 days (75,3$) suited me. I was offered a courier's departure to my house, but my distrustfulness forced me to visit the office in person. Polite and intelligent guys met me in the office. Dmitry explained the nuances of the shipment, accepted the documents, sealed the envelope with me, said that they would arrange everything themselves and send an invoice with a tracking number. I left the sender's and recipient's details and paid for the service with a card (very convenient, by the way). An hour later, Vladislav sent a shipping invoice to WhatsApp with a track number and a tracking link. Due to some doubts, there were a lot of fears and worries that my documents might get lost. To my surprise and admiration, Vladislav reacted quite calmly, gave a detailed explanation to all questions, calmed me down, giving convincing arguments, was always available for communication.
Vladislav's competence complemented my feelings of communication in the office with Dmitry and reinforced my faith in the company's mission. By the end of the day, all this had formed a unified trust in the company as a whole! In the morning, I connected to tracking my envelope by track number. By lunchtime it was delivered to the Moscow warehouse for departure, evening and night on the way, and at 7 a.m. the next day it was already in France and handed over to the delivery service. At 13 o'clock, a courier in Lyon arrived at the address, rang the intercom and, entered, dropped the envelope into the mailbox. We did not understand why the courier did not call the recipient beforehand and did not go up to the apartment. Maybe they have such rules (perhaps if there was a parcel that is in the mail.the box would not fit, then he would hand it over). But since the courier was expected, there were no problems taking the letter out of the mailbox.
As a result, the letter was delivered! almost within a day! And for a reasonable price! I'm thrilled!
Thanks to the TSM service for the fact that my order was delivered so quickly, in one piece! Thanks to the company's employees for their careful and delicate attitude to the client! I wish the whole team only prosperity, great achievements and serving their mission for the benefit of customers!
11.03.2022
Review:
To complete the task of sending a specific parcel from Moscow to the UK, the choice has fallen on TSM. Firstly, because of the cost (lower than the carrier company), secondly for the service provided (full preparation of accompanying documents and courier call), thirdly - for the payment convenience. Thanks to TSM for all of the above!!! I definitely recommend this Company!
11.03.2022
What was sent:
An item of clothing and candies
Review:
I am very satisfied with the work of the company! I've sent a surprise package to Norway. It was very important that the recipient did not know about this parcel until the end, so that he would not be bothered at the border, would not be forced to pay tax, and would not be asked what kind of parcel it was and from whom. In general, it was important to deliver a surprise so that the recipient had only positive emotions. I've sent an item of clothing and candies. After calculation the cost from different companies, it turned out that express delivery to Norway would cost me 205-273$, which, of course, is a bit too much. I accidentally stumbled upon TSM, called them, talked with Alexey. He asked me about the candies and quickly clarified whether their import to Norway was allowed, what documents were needed for shipment. Then I came to their office and talked to Vladimir. The process of sending the parcel looked like this: I arrived at the office, gave Vladimir the parcel to his hands, paid and left. I mean, a minimum of actions required from me. They issued all the documents for me, put everything in a box and packed it well. My note for the recipient was also enclosed inside the box. Vladimir sent me photos of the box and took pictures of the step-by-step process of packing the parcel. Then he gave me a track number and a website where I could track the parcel. In a day and a half, the parcel passed all the authorities in Moscow and flew to Germany. From there - to Sweden and on the fourth day it was already in Norway. On Monday afternoon I handed the parcel to Vladimir, and on Friday the recipient was already informed that the parcel could be picked up. Very fast and the cost is 2-2.5 times cheaper than in all express deliveries. It is also very important that Vladimir was always in touch. I'm an alarmist, so I periodically texted to him and asked how it was. He always responded promptly, sent screenshots, shared his thoughts. In Norway itself, the employees of a third-party company messed up a little, and Vladimir himself contacted them and clarified where the parcel was then, and instantly solved the situation. I am very happy!
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