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Politics is not a problem for art: how the TSM courier company delivers paintings and sculptures from Russia to the USA in 2023

There are many art lovers of Russian artists living in America. That’s why before the events of 2022 Americans often invited masters from the Russian Federation to exhibitions. The express delivery courier service Time Saving Machine regularly transported paintings and sculptures from Russia to the USA. The transport company continues to do this in 2023. The TSM courier firm team has found a legitimate way to deliver art objects from Russia to America despite sanctions, closed borders and the political situation in the world.

Delivery of paintings from Russia to the USA for an exhibition during the sanctions

The Time Saving Machine transport company regularly receives questions from American residents on the delivery of paintings, sculptures, carpets, handmade goods and art objects from Russia to the USA for exhibitions with subsequent resale. The TSM logistics operator had a case of painting shipment from Russia to the USA in September 2022. The triptych of oil paintings had to be picked up in Moscow and delivered to Miami before the start of the art exhibition. Each part of the painting was rolled up and placed in a tube for safe transportation. After processing the application, the TSM manager offered the client the following delivery options from Russia to the USA:

  • parcel sending by air courier in 4–6 working days;
  • standard express delivery in 7–9 working days;
  • international shipping in 10–12 working days.

Each tariff includes the following service:

  • delivery from Russia to America by courier from hand to hand;
  • help of experienced team of TSM courier firm in the preparation of accompanying documents for customs;
  • reliable package;
  • monitoring of parcel movement along the logistic route;
  • communication with a personal manager.

International shipping of the painting in the TSM service is carried out under a transportation contract and 100% prepayment. To apply for courier delivery from Russia to the USA, the client must provide the manager of the transport company with:

  • name, contacts and address of the sender;
  • recipient’s contacts, name and address with postcode;
  • wishful terms and time for shipping;
  • date of good readiness for delivery by courier;
  • necessity of additional service, such as insurance for example.

The customer did not decide on the tariff immediately, because he had a limited budget and did not know how much the additional service would cost.

The client was worried that the customs might not let an oil painting go abroad. The manager explained that the TSM team prepares documents for customs instead of the sender. The company receives a certificate from the Ministry of Culture in Russia for an additional cost that the client does not export valuables abroad. Receiving the certificate takes 3–10 working days. The client has to provide the next information:

  • the name of the painting;
  • full name of the artist;
  • the material of the canvas;
  • photos of art objects in good quality.

While the certificate was being prepared, the TSM manager agreed with the logisticians on the dimensions of the parcel, because in the Time Saving Machine transport company the maximum allowed size is 120 cm in length, and the client’s painting turned out to be 160 cm. The additional packaging solves this problem. TSM courier delivery service made a wooden box for the transportation of an art object for an additional cost.

The client calculated the budget and chose the second tariff. The customer concluded a transportation agreement with the logistics company and paid for delivery from Russia to the USA. Logisticians called the courier and put the carrier on the delivery route. On an arranged day the courier arrived at the sender’s location in Moscow, picked up the cargo, brought it to the Time Saving Machine office, where the picture was packed and provided with documents. A week later, the triptych of oil paintings was delivered to the recipient in Miami.

Questions that worried the customer while making an application for the delivery of painting from Russia to the USA:

  • How to sign the contract for sending parcels from Russia to America?

The team of the TSM courier company practices electronic document management. The personal manager sends the completed transportation contract form to the client by e–mail or messenger. The customer prints out the agreement, signs, takes a photo or makes a scan of it and sends the document back to the manager. Also, the Time Saving Machine company allows the use of online resources for electronic signature of documents on a computer or smartphone. 

  • How to pay for delivery from Russia to the USA

The TSM transport company works on 100% prepayment and accepts money by bank card transfer or as a withdrawal from the current account.

  • How to track shipment from Russia to the USA?

In addition to the contract, the manager prepares accompanying documents for the cargo and sends the consignment note to the sender by e–mail. The number of this document is the tracking number for tracking. Monitoring of parcel movement along the logistics route is also available through communication with a personal manager who monitors the fulfillment of delivery obligations by the transport company.

Review of parcel delivery from Russia to the USA

Every week, a specialist from the quality control department calls Time Saving Machine's customers to get feedback on the urgent international delivery service.

The review that the quality control department received from the client by phone after ordering courier delivery of triptych from Russia to the USA:

«Before the events of 2022, we worked with a Russian artist from Moscow, whose paintings we wanted to see at an exhibition in Miami. We were interested in the painting, so we had to solve the issue of delivery from Russia to the USA. Thanks to the personal manager for helping with the documents and transportation».

Do you need to get parcels from Russia to the USA? Choose the reliable logistic service Time Saving Machine and leave a request for delivery in one of the following forms:

  • in online chat on the company’s website;
  • in the WhatsApp and Telegram messengers;
  • by phone call;
  • or by e–mail.

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